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Website Terms of Service

April 2025

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS WEBSITE

  1. This website is operated by HY10 Global Limited, with registered office at 16-17 Portland Street, London, England, W1W 8B (we, us or our).
  2. We are regulated by the Financial Conduct Authority as an Electronic Money Institution under the Electronic Money Regulations 2011 for the issuance of electronic money and provision of payment services.
  3. By using our website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our website.
  4. These terms of service refer to the following additional terms, which also apply to your use of our website:
    • Our Privacy Policy, which explains how we collect, use and store your personal data.
    • Our Cookies Policy, which sets out information about the cookies on our website.
  5. We may amend these terms from time to time. Please check them each time you use our website.
  6. We may update our website periodically and will try to give you reasonable notice of major changes.
  7. We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
  8. You are responsible for ensuring that anyone accessing our website through your internet connection is aware of and complies with these terms.
  9. We own or license all intellectual property on our website. All rights are reserved. Reproduction is prohibited unless specifically authorised by us.
  10. Website content is for general information only and does not constitute advice. You should seek professional advice before taking any action based on it.
  11. We make reasonable efforts to update our website but do not guarantee content accuracy, completeness, or currency.
  12. Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those websites or resources.
  13. We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our website. You should use your own virus protection software.
  14. You must not misuse our website or any of our services by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our website or any part of it. A breach of this provision could constitute a criminal offence under the Computer Misuse Act 1990 and we will report any such breach to the relevant law enforcement authorities.
  15. You must not use this website for any of the following:
    1. for fraudulent purposes or in connection with a criminal offence;
    2. disseminating any unlawful, harassing, libellous, defamatory, racially offensive, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;
    3. transmitting material containing any form of advertising or promotion for goods and services; or
    4. making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
  16. You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk.
  17. If you are a consumer, these terms of service, their subject matter and their formation, are governed by English law. The courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
  18. If you are a business, these terms of service, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
  19. We may cancel your registration for this website or, any service hosted on it, if you breach these terms or the terms and conditions for any service we provide to you.
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